Here is a list of our Frequently Asked Questions. 

What exactly is "Full Day" coverage with the Signature Collection?

While we will discuss YOUR specific wedding and ideas, here is how we typically approach your wedding day…

  • Full wedding day coverage typically starts 60 minutes before brides hair and make-up are scheduled to be complete and ends up to 8 hours later.
  • Normally up to 8 hours will provide enough coverage into your reception to capture the important moments. Sometimes, the timeline does go a little longer, so, we will have at least one videographer (sometimes both) stay 30 minutes past your last scheduled moment… (Between early venue shots and staying until a departure can add up to 12 hours) Our goal is to capture the important moments of your day without you having to worry about adding additional hours if needed. We will discuss specifics during our consultation.
  • Depending on venue and location, b-roll, aerial or time-lapse filming may start earlier in the day at videographers discretion.
  • Rehearsal Dinner coverage is typically filmed with a single videograher (usually 2 hours) at rehearsal dinner to capture toasts / speeches with guest interaction b-roll.

What about Drone or Aerial footage?

We offer drone or aerial footage with our Signature or Destination Packages. Having a drone at your wedding will depend on a few things… proximity to an airport, venue regulations, and will the footage add something or make sense for your wedding. We follow all FAA regulations regarding drone use and will work with you to see if it makes sense. When a drone is not appropriate, we often bring a 27′ stationary camera mount that can also give the illusion of drone footage.

A drone or using a 27′ camera mast are just tools we have available. We don’t charge anything extra to use them.

I'm busy, why do we need to schedule a call?

When we receive any request, we respond with an email or a call to schedule a time for a call or coffee. So, on our request information page, we have you schedule a call, well, because we’re going to that anyway and let’s face it… why do two email exchanges when one will do?

Now, we are committed that your wedding film be amazing and honestly we need to know you for that to happen. While we’ve been hired by email and created a professional, memorable film…  an amazing film requires us working together from the very beginning. We don’t need much of your time, typically a 15 minute call is all we need to get to know each other and understand what’s important to you. We can then lay the groundwork for the best way to capture your day and provide you with the memories you will treasure.

After our conversation we will send you a custom quote based on what we both feel are the best options for you to consider. As you review the quote, you can select what you’re most interested in and we will then send you a contract for review as well as an invoice. All online and easily accessible from a computer, tablet, or smartphone.

Creating a film for you is about teamwork, and that can only happen as we get to know each other.

How far do you travel? And will it cost us extra?

If a US Passport will get us there… we’re ready to go!*

We operate “locally” out of Napa – Sonoma, and the greater San Francisco Bay area.We don’t charge any travel fees in our “local” areas when booking a single day, Signature Collection. For multi day destination films and/or when we do travel outside of our “local area”, or anywhere in the world, we will build the travel into your custom quote based on our conversations. We don’t like surprises and we feel that you probably don’t either, So, when your wedding is complete, you won’t have to worry about any lingering bills… All you have to do is remember how amazing your wedding was!

*Actually, there are various regulations in some countries, so, if you are planning an outside the US destination wedding, let us know and we can let you know if there are any restrictions.

*NOTE: Each country has specific rules about who can work there… if you’re interested in International destinations, please contact us for availability.

What about music? Do we get to choose music for our films?

Yes and no. You are hiring us to create a piece of “art” that represents your wedding day to the best of our ability. Sometimes your favorite songs really don’t match the mood or feeling of your day and to use them, would be a failure on our part. Now ultimately, your wedding day is about you and not us. So, we send out a questionnaire about a month before your wedding to answer some of our logistical questions as well as some questions about the two of you. Your favorite movies, songs, genre’s, and even the things you don’t like. We use this information to find songs that will represent not only your day, but your style and taste. 

How do we reserve our date?

Since we work in multiple regions, we get requests from all over the country and many of our couples want to have a film that not only captures their day, but the beautiful location they chose as well. After our conversation, we’ll send a quote for review. After reviewing, it’s as simple as selecting a package and any options you are interested in. We then send a contract and invoice online. If your event is more than 6 months away, the non-refundable retainer is $2,000. If you are booking within 6 months of your wedding date, your retainer would be 50% of total invoice. Sending this in online via Credit Card or mailing a check reserves the date. We typically only book one wedding per weekend, so, it’s first come first serve! 

We don't want to feel like we're surrounded by Paparazzi... How do you film the day?

Your wedding is about you and your guests. We are committed to basically being invisible during your day and do our best to let your day unfold naturally. We use long telephoto lenses for many of our shots, and of course we use smaller DSLR type cameras which don’t draw a lot of attention. During your ceremony is when we will use the most cameras… with different angles and areas covered with stationary cameras, we typically don’t move around a lot so as to not draw any attention from your guests, or you. Other than your ceremony, our focus is on walking around and looking for those special moments, those family members doing something funny, or maybe your Grandparents on the dance floor getting down. We never know what we’ll find and those real moments are what makes your film memorable. Of course you can always read our reviews online (Wedding Wire) to learn more about previous clients’ experiences with us being invisible.

We also don’t believe in doing those icky (technical term) interviews, where you stick a camera with a bright light into someone’s face and ask them to leave a thoughtful message. We do have an option for collecting thoughtful messages… we can set up a video guestbook!

Do you work well with photographers? Other vendors?

Your wedding is all about the two of you, your family and friends. Therefore, we make it a point to call your photographer the week before your wedding if we haven’t worked with them before. Not only that, but we also reach out to your DJ, Venue, and of course your Planner. This allows us to establish a “team effort” mentality with the professionals you’ve chosen for your day. The day of your wedding we again meet up and work out strategies so we can all function as a team, dedicated to you and your day.

Can you explain the various edited film options?

Over the last several decades what we deliver has gone thru some dramatic changes. It used to be you often received a 2-3 hour film… usually filmed with a single camera, and it wasn’t all that exciting. Today, with multiple cameras and more advanced editing, we can create several separate films for you depending on what you want to watch 10-20 years from now.

1) Sneak Peek / Social Media Film is typically about 90 seconds… usually online within a week of your wedding.
2) Highlight Film is typically about 6 minutes… or a little longer with a multi-day destination wedding package.
3) Short Story Film is about 9 minutes… or a little longer with a multi-day destination wedding package.
4) Feature Film is about 12-15 minutes… or a little longer with a multi-day destination wedding package.
5) Ceremony and Toasts/Speech Experience Films are edited and finished films of your complete ceremony and toasts/speeches. Total run-time for these films is based on actual times.

Sometimes our couples want a little bit of everything. We also can provide a “Raw / Documentary Edit Film”. What we do is take all of the footage we filmed, remove things like walking with a camera looking at the floor, etc. Then we perform a broad color correction and place all of the clips in a sequential order of your day. The audio is as the cameras recorded it except for the edited films dropped into the timeline. Run-time for this film can vary depending in the package. Typical Signature 8 hr day package yields about 2 1/2 hours.

So, what about 4K?

While we do film all of our weddings in 4K, we currently deliver our films in HD.

Over the last few years, technology is allowing us to film in greater detail, but most couples really haven’t requested 4k delivery. Sometimes the detail is a little much for some people and HD is still the preferred delivery resolution.

So, since 4K is not a standard in the wedding film world, we leave the choice up to you. If 4k is something you really want, We have that option available for you. Just ask! 

Do we get all of the raw footage?

With our Signature Collection you do receive a Raw / Doc Edit with just about everything we film. For Essentail and A la Carte films, you have the option of ordering a Raw / Doc Edit film.

When will we receive our wedding film?

Our Social Media 90 second Sneak Peek films are generally on-line withing a week of your wedding. For all other films our normal delivery time is approximately 3 months.

Have a Different Question?

Just give us a call at 707-481-7282

True Love –

“We’re all a little weird. And life is a little weird. And when we find someone whose weirdness is compatible with ours, we join up with them and fall into mutually satisfying weirdness—and call it love—true love.”.

~ Robert Fulghum